I attended a conference today with some senior police leaders to discuss how we take police use of social media forwards. Following on from the riots, there is a real impetus behind this work, and the genie is now well and truly out of the bottle. It was really refreshing to see a room full of senior officers with an understanding of the key issues and a desire to improve the current situation.
There is an emerging consensus of the big business areas where we need to integrate social media into our traditional policing response, they are;
Engagement seems relatively obvious, police officers should be taking every opportunity, and using every medium to talk to our communities, listen to them, and allow the public to influence how we deploy our resources. In this regard, social media seems to be an open goal. I am followed on twitter by around 7700 people, many of them from Wolverhampton, and as the Superintendent for the City, this gives me an opportunity to talk to people every day, in a...
Continues, Read More...