This morning members of our Post Incident Team - a recent
service we have started to provide through our volunteers (a great
service, by the way) - encountered a serious road traffic collision
returning from an incident.
The Watch Manager who attended very kindly sent through some
feedback - which was deservedly glowing in the approach and
professionalism of the initial actions taken by the volunteers.
I think this is a great illustration of a lot of things and a
real credit to everyone.
From the volunteers who did a great job (self-evidently) but
also the supportive attitude and approach of the crews and the
local officers, who reflect the attitude of everyone really, in
recognising that there is scope for a lot of different people to
work together in the fire and rescue service bringing different
skills and qualities and doing different things - but complimentary
to each other, and working together seamlessly to provide a
brilliant public service.
Such a breath of fresh air to be able to talk about positive
stuff (I think I have developed a problem whereby I can hardly
seem to say a sentence these days without the word "austerity"
appearing in it somewhere).
Thanks to everyone involved. We hope to bring you more on this
story on our website next week.